keeping safe...

my Covid-19 updates

As we take baby steps towards our new 'normal', we need to remember that the risks associated with Covid-19 have not gone away.  

 

Our communities have started to mingle a little more and I am very aware that extra safety precautions still need to be taken to keep you and your family safe during your sessions with me.

If our photo session is planned to be indoors, say in your home, I will be wearing a mask, but for all other outdoor photoshoots I will be keeping a sensible and safe distance from you all, with no physical contact from me during our shoot. 

I also still requesting that if anyone shows any symptoms of Covid-19, that I am notified as soon as possible. I will obviously be doing the same, as it is imperative that we are all equally responsible for one another's safety. I have to take my family and other clients well being incredibly seriously, and I would hate to be responsible for passing on this virus to anyone I come in to contact with.

With the possibility of having to reschedule dates because of isolation and testing, a degree of flexibility on both sides will be required. I have added in an extra information into my client contract, which is now available online when you secure your booking.

 

Addition to client contract:

 

Due to the Covid-19 pandemic of 2020 new working practices will be rolled out from June 2020.

  1. It is vitally important, for all areas of safeguarding, that both client and Robotic Clouds inform each other of any signs of infection. I will be working hard to keep my clients safe and I would expect clients to return the same level of respect and consideration for others.

  2. All client contacts must be completed online. Paper versions will no longer be available, and your session will only be confirmed once your contract is received.

  3. There will be no physical contact with me during the session, and a mask will be worn if your photoshoot is taking place indoors. Please remind smaller children about social distancing prior to our session, but I also understand that sometimes this is just not possible as they like to get involved.

  4. Should you, or any of your family develop symptoms, please contact me as soon as possible! Your session will be placed on hold until tests confirm you are all clear or your period of isolation has elapsed. There is no extra charge for this movement of sessions.

  5. If I develop symptoms prior to your booked session, I will inform you as soon as it is possible. The session will need to be postponed until I am tested, self isolated and given the all clear. Once clear, I will be in touch to confirm a new date.

  6. If either you, or members of your family become ill with Covid-19 within two weeks of our session, please contact me as a matter of urgency. I will need to postpone other client sessions to ensure that I am not infected and passing on any infection.

  7. Session fees and deposits remain non-refundable. Sessions can be postponed and rescheduled to accommodate any periods of self isolation or illness, and these can be dealt with on a one to one basis.

 

I am now happy to offer in-home photo sessions with your immediate family only.

 

Outdoor sessions, I am afraid, are still limited to 6 people from different households; gatherings larger than six should only take place if everyone is from exclusively from two households or support bubbles.

 

As advice and rules change, so will the way in which I work. 

 

Stay safe everyone x 

 

UPDATED: 17 August 2020

PRIVACY POLICY

© 2020 by Kylie Rathbone at Robotic Clouds Photography.

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